Privacy Policy

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The Event Hutch Privacy Policy

14th September 2023

Our contact details 

Name: Gemma Hutchins

Address: 18 Little Buckland Avenue, Maidstone, Kent

Phone Number: 07938 566852

E-mail: partytime@theeventhutch.co.uk

The type of personal information we collect 

We currently collect and process the following information:

· Personal identifiers, contacts and characteristics (for example, name and contact details)

· Customer financial information

· Website user statistics (including IP addresses and cookie identifiers)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

· To contact us to enquire about our products or services

· To make a booking for an upcoming event

We also receive personal information indirectly, from the following sources in the following scenarios:

· Website user statistics (including IP addresses and cookie identifiers)

We use the information that you have given us in order to respond to your requests for information, to provide you with quotations, and to accept bookings (including sending you an invoice and taking payment for the requested services). 

We may share this information with partner organisations in order to provide quotations for additional services if requested by you.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at partytime@theeventhutch.co.uk and requesting removal.

(b) We have a contractual obligation.

How we store your personal information 

Your information is securely stored. 

We keep personal data for period of 12 months (with the exception of invoices, which are kept for a period of 6 years for tax purposes). We will then dispose your information by permanently deleting the records from our system, and shredding any hard copy files.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

If you wish to make a request, please contact us at:

Email: partytime@theeventhutch.co.uk

Post: The Event Hutch, 18 Little Buckland Avenue, Maidstone, Kent ME16 0BG

Telephone: 07938 566852

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Email: partytime@theeventhutch.co.uk

Post: The Event Hutch, 18 Little Buckland Avenue, Maidstone, Kent ME16 0BG

Telephone: 07938 566852

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk